Privacy policy

Privacy policy

What we collect
When you place an order we collect your name, email address, shipping and billing address, phone number, and the details of what you ordered. Payment card details go directly to our payment processor — we never see or store them.

Why we collect it
To take payment, ship your order, email you tracking, handle returns, and answer support requests. If you opt in to our email list, to send you a reminder when it is time to descale again.

Who we share it with
Shopify, which hosts this store; our payment processor; and the carrier that delivers your parcel. We do not sell your personal information.

Cookies
This store uses cookies to keep your cart, remember preferences and measure how the site is used. You can block cookies in your browser, though the cart may stop working.

Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email support@haventragoods.com and we will action it.

Retention
We keep order records for as long as tax and accounting rules require, then delete them.

Contact
HaventraGoods
1309 Carlton Ave, Lake Wales, FL 33853, United States.
Email: support@haventragoods.com
Phone: +1 (863) 512-0674